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If your business relies on Microsoft Office 365 but isn’t big enough for an IT team to manage it, you’ll recognize a very specific kind of frustration. The frustration of access issues. Or printing failures. Or the mystery of the O365 management console. Or well-meaning attempts to figure out the . . .

In my last post, I laid out the foundations of a successful project – the planning. With the plan in place, it’s on to managing the project. One thing I’ve learned over the years is the value of a daily standup with the core team. It comes from an Agile approach . . .

"Can you have a look at my computer again? I can’t connect to our collaboration software." "I’m getting an error message, but I don’t know how to send you a screenshot of it. Can you just connect to my machine so you can check on it yourself?" 1. TeamViewer  Most IT professionals will . . .

Project management is a core offering for the DSS team, so it’s no surprise that we get asked how to manage projects successfully. My usual response: start at the beginning. Successful projects are built on robust plans. Here’s what those plans can look like: Clarity from day one It doesn’t matter if you . . .

Agile is not just for tech teams anymore. The market continues to evolve and pressure mounts to deliver new and better products whilst providing highly responsive support to ensure customer success. It’s no longer just a buzz, but a must for organisations. Though frameworks to support this type of evolution . . .

Aside from the complexities of software development, we cannot avoid human error. There are still some common challenges in software testing that every software tester is facing. The most common problems are the lack of: Communication Communication is the key to a successful software development project. Even with the presence . . .

After seeing a steady growth rate over the past months, Direct Sourcing Solutions welcomes a new Client Solutions Director. With twenty years of experience in various leadership roles, Graeme Miller is now working with DSS in building a new business model. Among these plans include forming a Singapore Digital Team . . .

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