Our Core Management Team

Passion. Innovation. International experience.

Bryan Lockyer

Chief Out-Sorcerer / Managing Director

With two decades of international leadership experience in outsourcing, business development, sales, marketing, recruitment and IT, Bryan has an in-depth understanding of the business challenges facing companies. That background drives him to create strategic and innovative solutions, especially for small- and medium-sized businesses.

Gizelle De Guzman
Gizelle De Guzman

Chief Human Resources Officer

Gizelle provides thought leadership around administrative and human resource management. At DSS, we believe that a company is only as strong as its people, so she keeps the entire team motivated and on the same page. Prior to joining DSS, she held senior management positions in multinational companies and a government agency in the Philippines.

Leon Gunning
Leon Gunning

Chief Operations Officer

Leon is a versatile digital media and communications expert who has worked with global brands and small startups in the areas of digital marketing, operations delivery and strategic planning. Leon has developed and led high performing co-located and cross-functional teams. His mission at DSS: delivering tailor-made solutions and strategies that are in line with your growth objectives and budget.

Graeme Miller
Graeme Miller

Client Solutions Director

Graeme is an experienced business process outsourcing, IT and operations director with 20 years of experience in multinational companies.

Eric Taylor
Eric Taylor

Client Solutions Director

Eric has nearly three decades of experience in corporate management, telecom, construction services, and information technology. He has served as CEO for a business which services thousands of residential units across more than 350 properties in Hawaii.

Anthony Moore
Anthony Moore

Client Delivery Director

Anthony has 27 years of success in programme and project management, operations and IT software development for airlines, telecommunications companies, IT consultants and government agencies throughout Asia and Europe.

Amelda Soriano
Mel Soriano

Operations Manager

Mel is an experienced operations manager, business support manager, office manager and executive assistant (EA) with a history of results in the outsourcing/offshoring, aviation, and banking industries.

Jarrod Teo
Jarrod Teo

Chief Data Scientist

Jarrod has 15 years of experience in building machine learning models for companies including IBM SPSS, Nielsen, Rakuten and Samsung. He is a respected data science speaker and an enthusiastic supporter of developing the younger generation of data scientists.

Angelo Pineda
Angelo Pineda

Engagement Manager

Angelo has been in the BPO industry for more than a decade. He has worked for a broad range of global customers and understands business at all levels, from major multinationals to startups and from the bottom to the top of the management chain. His experience with in-depth digital and social media marketing and administrative processes, along with highly effective business management skills, means he knows exactly what it takes to make the your business more efficient for both employees and for clients.

Faye Bueno
Faye Bueno

Account Manager

Faye has worked in the IT/BPO space for 6 years. At DSS, she oversees non-technical accounts such as finance, real estate and marketing, acting as the point of contact and providing customer support. Faye also has broad experience in recruitment, which helps her match the right people to your account. Her goal: high quality work and a satisfied customer, every time.

Franz Sunga
Franz Sunga

Finance and Accounting Manager

With 23 years of finance and accounting experience, Franz has a deep understanding of accounting practices and procedure and taxation. At DSS, Franz’s role includes budget preparation, project costing, financial statements and key performance indicators.

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